Riversoft Genevie Chelsea Boot
Find Your Perfect Fit. Check out our size guides below:
Find our womens size guide HERE
Find our Mens Size Guide HERE.
- Check out our Riversoft shoe range – it's all about that cozy factor! Each style rocks a soft, padded latex insole that's like a mini foot-hug. From brunching to dancing, Riversoft is your BFF for all-day comfort. Slip into a pair and let the good vibes roll, wherever you go!
- 7cm Heel
- Elasticated Side Gussets For Ease of Fit
- Pull Tab At Base of Ankle
HOME DELIVERY
- FREE standard shipping Australia-wide for orders over $150 between 7-10 days via Australia Post
- For Home Delivery orders under $150, a flat-rate standard shipping fee of $12.95 is applied
- Orders will be dispatched within 5-7 business days
CLICK AND COLLECT
Click & Collect is currently not available for Crossroads orders.
NEW ZEALAND
- FREE standard shipping for orders over $150.
- For Home Delivery orders under $150, a flat-rate standard shipping fee of $15.00 is applied
- Orders will be dispatched within 5-7 business days
Please refer to our Shipping & Delivery page for more information.
Online Returns Australia
We want you to love your purchase. You have the following options available if you change your mind:
- No refunds will be provided for online or in store purchases, unless the item is faulty.
- If you made an online order and you change your mind, we will provide you with a credit note if you return your purchase to the Crossroads Warehouse.
- If you made an online order and you change your mind, we will provide you with your choice of exchange or a credit note on Crossroads branded product, if you return your purchase to any Crossroads store.
If you choose to return to Crossroads Warehouse, we recommend sending your return via a traceable method and retaining proof of postage until receiving confirmation that your return has been processed. Crossroads is not responsible for returns that are not received.
Items received by us at the Crossroads Warehouse, after the 30-day return period will not qualify for a refund. In this case, the parcel will be returned to sender.
SEKO
Print your pre-addressed label and lodge your return. Trackable shipping methods are recommended for your peace of mind. Print my label
ParcelPoint
Print your label and drop your return into your local ParcelPoint store in over 1,300 locations, open 7 days a week, early until late. Fully tracked with return processed within 10 business days. Book my return
Final Sale Items
All Final Sale items are non-refundable for change of mind, instore or online. Please contact our Customer Care Team HERE if you have any further questions.
Sister Brand Returns
Items purchased from Millers, Autograph, Rivers, Katies, Ezibuy, Noni B, W.Lane, BeMe & Rockmans cannot be returned to a Crossroads store. They must be returned using our online returns process.
Online Returns New Zealand
Contact our Customer Care Team via our Contact Us form or call +61 2 8577 7838 for a Returns Label.